FRONT LINE SUCCESS SYSTEMS, LLC

PRIVACY POLICY

Your privacy is very important to us. We want to make your experience on the Internet as
enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of
information, tools and opportunities with complete confidence.

We have created this Privacy Policy to demonstrate our firm commitment to privacy and
security. This Privacy Policy describes how our company collects information from all
end users of our Internet Services (the “Services”) those who access some of our Services
but do not have accounts (“Visitors”), as well as those who may purchase Products and/or
pay a monthly service fee to subscribe to the Service (“Members”) what we do with the
information we collect, and the choices Visitors and Members have concerning the
collection and use of such information. We request that you read this Privacy Policy
carefully.

Personal Information Our Company Collects and How It Is Used
Introduction. Our Company collects information in different ways from Visitors and
Members who access the various parts of our Service and the network of Web Sites
accessible through our Service. We use this information primarily to provide a
customized experience as you use our Products and Services, and generally do not share
this information with third parties. However, we may disclose personal information
collected if we have received your permission beforehand or in very special
circumstances, such as when we believe that such disclosure is required by law or other
special cases described below.

Registration: Members may be asked to provide certain personal information when they
sign up for our Products or Services including name, address, telephone number, billing
information (such as credit card number), and the type of personal computer being used
to access the Services. The personal information collected from Members during the
registration process is used to manage each Member’s account (such as for billing
purposes). This information is not shared with third parties, unless specifically stated
otherwise or in special circumstances.

However, in instances where our company and a partner jointly promote our Services, we
may provide the partner certain personal information, such as the name, address, and
username of persons who subscribed to the Services as a result of the joint promotion for
the sole purpose of allowing us and the partner to assess the results of the promotion.
In this instance, personal information may not be used by the partner for any other
purpose. We may also generate non-identifying and aggregate profiles from personal
information Members provide during registration (such as the total number, but not the
names, of Members). As explained in more detail below, we may use this aggregated and
non-identifying information to sell advertisements that appear on the Services.
Our Company Partners and Sponsors: Some products and services may be offered to
Visitors and Members in conjunction with an affiliate, independent contractor seller or
non-affiliated partner. To provide Visitors and Members some of these products and
services, the partner may need to collect and maintain personal information. In these
instances, you will be notified before any such data is collected or transferred and may
decide not to use that particular service or feature.

Additionally, our partners may have advertisements or co-branded Web Pages that are
co-sponsored by an affiliate, independent contractor seller, or non-affiliated partner. Our
company may share non-identifying and aggregate information (except as described
above), but not personal information, with such parties in order to administer the co-
branded products or services offered.

Online Shopping: At some Websites, you can purchase products and services or register
to receive materials, such as a newsletter, catalog or new product and service updates. In
many cases, you may be asked to provide contact information, such as your name,
address, email address, phone number, and credit/debit card information.

If you order services or products directly from our company we will use the personal
information you provide only to process that order. We do not share this information with
outside parties except to the extent necessary to complete that order.

Online Advertisements: Our company may display our online advertisements. In those
cases we share aggregate and non-identifying information about our Visitors and
Members collected through the registration process as well as through online surveys and
promotions with these advertisers.

Additionally, in some instances, we use this aggregated and non-identifying information
to deliver tailored advertisements or joint ventures. For instance, an advertiser or joint
venture company tells us the audience they want to reach and provides us with an
advertisement tailored to the audience. Based upon the aggregated and non-identifying
information we have collected, we may then display or send the advertisement to the
intended audience. Our company does not share personal information about its Visitors or
Members with these advertisers or joint venture companies.

Responses to Email Inquiries: When Visitors or Members send email inquiries to our
company, the return email address is used to answer the email inquiry we receive. Our
company does not use the return email address for any other purpose and does not share
the return email address with any third party.

Voluntary Customer Surveys: We may periodically conduct both business and individual
customer surveys. We encourage our customers to participate in these surveys because
they provide us with important information that helps us to improve the types of products
and services we offer and how we provide them to you. Your personal information and
responses will remain strictly confidential, even if the survey is conducted by a third
party. Participation in our surveys is voluntary.

We may take the information we receive from individuals responding to our Customer
Surveys and combine (aggregate) it with the responses of other customers we may have,
to create broader, generic responses to the survey questions (such as gender, age,
residence, hobbies, education, employment, industry sector, or other demographic
information). We then use the aggregated information to improve the quality of services
to you, and to develop new services and products. This aggregated, non-personally
identifying information may be shared with third parties.

Special Cases: It is our company’s policy not to use or share the personal information
about Visitors or Members in ways unrelated to the ones described above without also
providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
However, we may disclose personal information about Visitors or Members, or
information regarding your use of the Services or Web sites accessible through our
Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so,
including credit agencies, collection agencies, merchant database agencies, law
enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, The
Child Online Privacy Act, regulations, or governmental or legal requests for such
information; to disclose information that is necessary to identify, contact, or bring legal
action against someone who may be violating our Terms of Service, or other user
policies; to operate the Services properly; or to protect our company and our Members.
“Cookies” and How Our Company Uses Them. A “cookie” is a small data file that can be
place on your hard drive when you visit certain Web sites. Our company may use cookies
to collect, store, and sometimes track information for statistical purposes to improve the
products and services we provide and to manage our telecommunications networks.
If you are a Visitor or Member we may use a cookie to save your settings and to provide
customizable and personalized services. These cookies do not enable third parties to
access any of your customer information. Additionally, be aware that if you visit other
Web sites where you are prompted to log in or that are customizable, you may be
required to accept cookies.

Advertisers and partners may also use their own cookies. We do not control use of these
cookies and expressly disclaim responsibility for information collected through them.
Our Company Commitment to Children’s Privacy. Protecting children’s privacy is
especially important to us. It is our policy to comply with the Children’s Online Privacy
Protection Act of 1998 and all other applicable laws. Therefore we restrict our Web site
to persons eighteen years or older.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE.
IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED
TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE
RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.

Public Forums: Please remember that any information you may disclose in any Member
Directory, or other public areas of our Web sites or Internet, becomes public information.
You should exercise caution when deciding to disclose personal information in these
public areas.

Our Company’s Commitment to Data Security; Services and Web sites we sponsor have
security measures in place to protect the loss, misuse, and alteration of the information
under our control. While we make every effort to ensure the integrity and security of our
network and systems, we cannot guarantee that our security measures will prevent third
party “hackers” from illegally obtaining this information.

Where To Direct Questions About Our Privacy Policy: If you have any questions about
this Privacy Policy or the practices described herein, you may contact us through the
contact information provided on this Web site.

Revisions to This Policy: Our company reserves the right to revise, amend, or modify this
policy, our Terms of Service Agreement, and our other policies and agreements at any
time and in any manner, by updating this posting.

Front Line Transitions Clients may contact the Front Line Success Systems, LLC
Operations Manager directly at (505) 344-0121 at any time with comments or questions
concerning the quality of services being provided by our organization. You may also
direct questions regarding coaches and coaching practices to
admin@FrontLineTransitions.com.
Last updated: 20 December 2007